The spacious room with a comfortable bed enhanced our stay, while the great temperature of the pool made for relaxing afternoons.

Comfortable stay despite minor hiccups

The service was fantastic, with friendly staff always ready to assist. The breakfast buffet was a highlight, offering plenty of delicious options to start the day.

Unfortunately, the air conditioning in my room struggled to keep up, making it a bit uncomfortable at night. Also, the bathroom fixtures appeared dated and needed some attention.

average stay with potential

The location is convenient, providing easy access to attractions. The garden view from the room added a pleasant touch to our stay.

The entrance to the hotel was challenging to find due to one-way streets.

This hotel suits me perfectly with excellent wi-fi, friendly staff, and a relaxing spa. I'll never forget how they helped with my late check-in. I recommend the amazing breakfast buffet for a delightful start to your day. I'm coming back for a weekend!

I was captivated by the bright atrium adorned with stunning stained glass windows and elegant Yucatan marble. The lobby was accessible and welcoming, making it easy for me to move around comfortably during my stay.

More seating in common areas for relaxation.

The cleaners were thorough and responsive each day.

Great service and fantastic food

During my stay, I was impressed by the exceptional service and the delicious food. The staff were welcoming and attentive, making us feel right at home. Although the room was a bit noisy due to its location, it was clean and comfortable.

I loved the excellent breakfast buffet and the beautiful atrium. The staff was helpful and attentive. The location made it easy to explore nearby attractions. I enjoyed relaxing by the nice pool. My room was comfortable and well-maintained. ☀️

Couples looking for a cozy escape

The room was spacious with a balcony , perfect for enjoying the view after a long day. The staff went above and beyond when they recommended a local tour that ended up being one of the highlights of our trip.

It wasn't exactly cheap, but still acceptable for the experience.

The reception staff were incredibly responsive and attentive, making check-in seamless. Cleanliness stood out throughout the establishment, and the Yucatan restaurant served delicious grilled meat, enhancing our dining experiences. However, we faced a strange coffee capsule charge policy, which felt off-putting given the otherwise inclusive service. The pool was pleasant, but it could have been larger for the number of guests lounging around.

During our stay, we absolutely loved the delicious breakfast buffet and the comfortable beds. The beautiful colonial design of the hotel added to our experience. I would definitely stay again!

I had a decent stay at Fiesta Americana in Merida. The location is fantastic, close to many restaurants and shops, making it easy to explore the area. The rooms were spacious and the bed was comfortable, which helped me get a good night’s sleep. The AC worked well, which is a must in this heat. However, it’s frustrating that the hotel charges for coffee capsules. There were only two given at check-in, and I had to fill out a voucher for more, which just felt silly. I also faced issues with the hot water. we had no water for 40 minutes while my girlfriend was in the shower. Additionally, the staff's service was hit or miss. While some were friendly and helpful, I encountered a couple of rude employees, especially in the Club Lounge. The lounge itself was dark and small, which didn’t feel exclusive at all. Breakfast at Cafe Montejo was good, but I was misled into buying the Club upgrade thinking it included better options.